Privacy Policy

Introduction

Welcome to https://thca-rosin-sampler.historyofhemp.com (referred to as ‘the Company’, ‘we’, or ‘our’ throughout this policy). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products (collectively referred to as ‘our platform’).

Scope

This policy covers all aspects of our platform, including but not limited to:

Our official website at https://thca-rosin-sampler.historyofhemp.com
Any mobile or desktop applications developed by us
Online services and tools provided through our platform
Products purchased or accessed via our site

Please note that this policy does not extend to third-party platforms, applications, products, or services that you access through links on our website. These entities have their own privacy policies, and we encourage you to review them before using any such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Applications and Services: When you sign up for an account, access our applications, or utilize our services as an authorized user, we collect and process your personal data to provide these services effectively.
Visiting Our Websites: Every time you visit our websites, we may collect certain information about your device and browsing behavior, as described in the ‘Cookies’ section below.
Communications: We may reach out to you via email, phone calls, or SMS/text messages for various purposes, including newsletters, order updates, marketing promotions, or customer support.

Personal Data Collection

We collect several types of personal data, which can be categorized as follows:

Account Information: This includes your username, password (hashed and salted), email address, and any other details required to create and manage your account.
Payment Information: Credit card numbers, payment method details, billing addresses, and transaction histories are collected for processing purchases securely.
Financial Information: We may store financial data related to transactions, such as bank account information (for direct debits or refunds).
Purchase Information: Details about the products you buy, including quantities, order dates, and delivery locations.
Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and browser types to enhance our user experience and for analytics.
Location Data: If you choose to provide it, we may collect your location data to offer personalized content or services.
Feedback and Reviews: Any comments, reviews, or ratings you submit on our platform contribute to improving our products and services.
Social Media Information: We may access your public profile information when you connect our account with social media platforms for seamless integration.
Product Information: Data related to the products you view, add to cart, or purchase, such as product preferences and customization details.

We collect this data through various methods: user input forms, order processes, automated tracking technologies (like cookies), and third-party service providers who assist in our operations.

Cookies

Cookies are small text files stored on your browser by our website to enhance your browsing experience. They play a crucial role in maintaining user sessions, customizing content, and providing analytics. Our cookie policy categorizes them into:

Strictly Necessary: Essential for navigation and functionality, ensuring basic services work.
Preference: Used to remember settings and preferences you’ve chosen.
Analytics: Collects information about your use of our site for analytical purposes, such as improving user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data only for the duration required by law or for legitimate business purposes. When data is no longer needed, we securely delete or anonymize it to protect your privacy. Our retention periods vary based on legal obligations and business requirements, including but not limited to:

Financial records: 7 years (as per tax regulations)
Purchase history: 5 years
Account information: Until the account is inactive for a period determined by our internal policies
Analytics data: 12 months

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

Access and Rectification: The right to request access to your personal data and make corrections if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): You can request the deletion of your data under certain circumstances.
Restriction: Limiting the use or processing of your data in specific situations.
Data Portability: Obtaining a copy of your data in a structured format, allowing you to transfer it to another controller.
Objection: Opposing the processing of your data for direct marketing purposes or any other legitimate interests.
Non-Discrimination: The right to be treated fairly and not discriminated against when exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the information provided in the ‘Contact Us’ section below. We will respond to your request as soon as possible within the timeframes prescribed by law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for any updates.

Contact Information

For any questions related to privacy, data protection, or this policy, please contact us:

Email: [email protected]
Postal Address: Privacy Team, Thca Rosin Sampler, [Address], Country

We are committed to addressing your concerns and ensuring a secure and private user experience on our platform.